I would very much like to commend sales representative “Danny”, who was enormously helpful in answering my MANY questions about replacing and repairing the failed motor in my Vacuflo 360 central vacuum. I have spent HOURS searching the internet trying to make certain I am ordering an exact replacement motor for that unit, and I had a number of conflicting model numbers that Danny instantly recognized and then recommended the proper unit to order from The Vacuum Factory. He was unbelievably knowledgeable, pleasant, professional and, especially patient in addressing my inquiries, which ultimately convinced me to order from Vacuum Factory rather than a competing website that had a slightly lower price. The customer service I received from your company was worth more than you can imagine, and I will definitely pass that on to anyone who might be interested.